céu na terra

Privacy & cookies statement

This Privacy Policy applies to all personal data that vacationhome.pt/maisondevacaces.pt processes from its guests.

If you book a stay with holidayhome.pt/maisondevacaces.pt, or otherwise provide personal data to holidayhome.pt/maisondevacaces.pt, you expressly consent to the processing of your personal data in line with this Privacy Policy.
We therefore also recommend that you read through the Privacy Policy and keep it for your own records.

  1. Responsible

Controller of personal data processing is:
holidayhome.pt/maisondevacaces.pt
contact@vakantiehuis.pt

  1. What data does holidayhome.pt/maisondevacaces.pt process and for what purpose

2.1 The following personal data will be processed in connection with your stay:

          • first and last name, date of birth, place of birth, gender
          • address information possibly mailing address
          • phone number(s), e-mail address(es)
          • Passport data

2.2
holidayhome.pt/maisondevacaces.pt
processes the personal data referred to in subsection 2.1 for the following purposes::

          1. your name, address, telephone number and e-mail address – used for contact regarding the provision of information requested by you and also for handling information obtained from you,
          2. your name, address, telephone number and e-mail address – used for the registration of bookings and also for the correction administrative processing thereof,
          3. your name and e-mail address – used for sending invitations and also for information about services and activities of holidayhome.pt/maisondevacaces.pt;
          4. Your name, address data, passport data – used for proper handling with the Portuguese authorities being the Finanças and the SEF, the tax and immigration authorities. Data will be kept for as long as required by Portuguese law.
          5. Your name and bank account number – used to settle payments for services purchased.

2.3 Your name, email address and telephone number will be used for no more than two years after the end of the agreement to ask you about your experiences with vakantiehuis.pt/maisondevacaces.pt. Also, we use this to inform you about the developments of vakantiehuis.pt/maisondevacaces.pt.

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect information about website visitors who are under the age of 16. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe we have collected personal information about a minor without such consent, please contact us at contact@vakantiehuis.pt and I will remove this information.

  1. Retention periods

holidayhouse.pt/maisondevacaces.pt processes and stores your personal data for the duration of your stay up to a maximum of two years after the end of this stay. However or as long as required by Portuguese law regarding the retention of records for the tax and immigration authorities. We then subsequently destroy the personal data.

4 . Security measures and processors

4.1 In order to protect your personal data, holidayhome.pt/maisondevacaces.pt has taken appropriate technical and organizational measures.

4.2 For the processing of personal data, vacation home.pt/maisondevacaces.pt does not use the services of third parties.

4.3 We share your data with third parties only if this is necessary for the proper execution of the reservation We share data only after obtaining permission for this.

4.4 vacation home.pt/maisondevacaces.pt uses the services of gigahosting.be for hosting and domain registration. It has taken appropriate measures for the secure storage of your personal data. These are exclusively automated systems where no personal action comes between them.

  1. Right of inspection, deletion and complaint requests

5.1 Through the administration of holidayhome.pt/maisondevacaces.pt, you can make a request to see, receive, modify or delete your personal data. vakantiehuis.pt/maisondevacaces.pt will process your request and notify you, within one month of receipt

5.2 If you wish to object to the (further) processing of your personal data as referred to in Article 2, you may also contact the administration.

5.3 If you have any complaints about the way vacation home.pt/maisondevacaces.pt processes your personal data or handles your requests, you can contact us about this by email: contact@vakantiehuis.pt and ask for the complaints book.

5.3 a. Also, if there are other complaints that cannot be resolved with vacation home.pt/maisondevacaces.pt you can ask for the complaints book or livro de reclamaçoes (ID number ….. | ASAE …)

5.4 If you cannot reach a mutual agreement with holidayhome.pt/maisondevacaces.pt you can also contact CNIACC Centro de Portugal.

5.5 We would also like to inform you that you have the possibility to file a complaint with the national Portuguese regulator, the “Comissão Nacional de Proteção de Dados (CNPD)“.

  1. Changes

This Privacy Policy is subject to change. Changes will be announced through the Website. We encourage you to regularly review the Privacy Policy.

Retrieved 31/01/2023

COOKIES

We use cookies to ensure the best possible operation of this website. In this statement, we first explain what cookies are. Next, we will go over which cookies we use and also why we use them.

What are cookies
A cookie is a file sent along by a website (in this case, vacation home.pt/maisondevacaces.pt). Then your browser places this on your computer hard drive. There is then a cookie on the hard drive. When you next visit the website, the information stored in the cookie can be sent back to this website.

Google Analytics
Our website places cookies from Google. They will analyze the information Google gets from the cookie. This information is anonymized to the extent possible. Google will share the information obtained with third parties only if they are legally required to do so. Further also to the extent that third parties process the information on behalf of Google. It, Google, has also not received permission from us to use information for other Google services. Google is an American company and therefore stores the information it collects in American servers. For more information on Google Analytics’ policies, see Google’s website for this purpose.

Social Media buttons
The various social media channels often use codes, which they use to set cookies through the site. These social media channels collect information they can obtain through the cookies. Please read the privacy statements of the social media channels used by holidayhome.pt/maisondevacaces.pt to know what they do with the information collected.

Disable and remove
You can disable or delete cookies. To do this, you need to be in your browser settings. Can’t figure it out? If so, use the browser’s help function.

    1. Google Analytics

We would like to understand the use of the website in order to optimize it for use. For this purpose, we sometimes use Google Analytics. This service analyzes website visitor data. An IP address is not visible and therefore cannot be traced back to a person for us. Google Analytics additionally has its own policies which can be found online.

    1. Social Media Channels

vacation home.pt/maisondevacaces.pt uses several social media channels, firstly namely: Facebook and Instagram. In order to make it as convenient as possible for the customer, holidayhome.pt/maisondevacaces.pt uses buttons, links and/or contact forms. These social media channels also collect information. To get clear on what happens to the data, the privacy statements of the social media channels may be conclusive.